Building, Plumbing and Heating Supplies

Delivery Basics

  • FREE delivery within a 20 mile radius of one of our branches
  • We deliver Monday to Friday, between 7.30am to 5pm
  • Delivery within 5 working days from time of order
  • We’ll email you after purchase with the expected delivery date
  • For bulky items which may require use of our larger vehicles, we will contact you to discuss access

Home Delivery Service by Van

Order from our range of building and plumbing materials* either by phone or online and we will deliver to your home.

*Please note: We can only deliver certain products by van due to weight and size restrictions. Larger, heavier products can be delivered by HGV.

Delivery is within 3-4 working days (Monday to Friday only).

What to do:

  • Call your nearest Turnbull branch or order online.
  • We’ll contact you to confirm your order and your delivery details.
  • If there is a longer delivery time for your order due to delays from particular suppliers, we’ll let you know.  You can, of course, wait for your goods and we’ll keep you informed, or we might be able to offer a suitable substitute.
  • If you decide to cancel, we will provide a full refund.

Where is this service available?

This service is available at all our branches.

Home Delivery Service by HGV vehicle

We deliver heavy and bulky items using our Heavy Goods crane vehicles. At the moment there is a slightly longer delivery time via HGVs due to high demand across our network.

Delivery is within 3-4 working days (Monday to Friday only).

What to do:

  • Call your nearest Turnbull branch or order online.
  • We’ll contact you to confirm your order and your delivery details.
  • If there is a longer delivery time for your order due to delays from particular suppliers, we’ll let you know. You can, of course, wait for your goods and we’ll keep you informed, or we might be able to offer a suitable substitute.
  • We will update you of any change to HGV availability.
  • If you decide to cancel, we will provide a full refund.

Where is this service available?

This service is available at  all our branches.

Delivery is within a 20mile radius of each branch, or at the Manager’s discretion.

Branch Collection Service – Book your pickup slot

We welcome orders from customers who wish to collect from any of our branches.
We are currently booking collection slots within 5 -7 working days (Monday to Friday).
Please note: our free Home Delivery Service might get your order to you more quickly – we can check when you call.

What to do:

  • Call your nearest Turnbull branch or order online.
  • We’ll contact you to confirm your order and book your pick up day and time.
  • If there is a longer wait time for your order due to delays from particular suppliers, we’ll let you know. You can, of course, wait for your goods and we’ll keep you informed, or we might be able to offer a suitable substitute.
  • If you decide to cancel, we will provide a full refund.
  • Please bring your order number with you (you’ll find it on your confirmation email)

Where is this service available?

This service is available at all our branches.

Please check with your nearest branch for the latest update on this service.

Free Local Delivery