Customer Service

We’re here to help

Our friendly, experienced team is available on 01529 308839 8am-5pm Monday to Friday

You can also contact us using our Live Chat at the bottom right of the page. There’ll be someone to help you out during our opening hours.

We can help with all aspects of your paving or home improvement project. Turnbull has been in the business for a long time, so tap into our expertise!  Please tell us straightaway if there is a problem with our products or services - we will want to sort things out as soon as possible.

Email us using our customer contact form and we’ll get back to you as soon as we can.

Olivia Hopkins
Contact Us

If you have any questions or comments, please get in touch with Turnbull by phone, e-mail or post. We're happy to help.

delivery information

Discover delivery information for online and telephone orders, including delivery times and costs.

Returns and Refunds
Returns and Refunds

Details of our policies and procedures regarding all aspects of returns and refunds.

terms and conditions
Terms and Conditions

Read how we use your information when you browse our website and register with us in-store.

frequently asked questions

Looking for an answer? Why not browse our frequently asked questions section to save you some time.