Frequently Asked Questions

Find out more about our free personal design service and how we work with your installer to create your dream kitchen or bathroom.

Do you offer an installation service?

We offer a free design and planning service for your project but we don’t fit the bathrooms or kitchens we supply. Our designers are experts in their area and are able to give insights into the latest products and technologies you might want to use in your space. We leave the installing up to the professionals. We will, however, work closely with you and your nominated trade professional throughout your project and we’re available at any time for updates.

Do you recommend a fitter for installation?

Unfortunately we’re unable to recommend specific fitters for your job. The best way to find a trade professional for your project is to ask friends or family for recommendations or check online or in local magazines.

How quickly will delivery be on my new kitchen?

Every kitchen is made specially for each customer by our manufacturers. This means you can be assured your unique dream design will fit your space exactly, but it does mean you are looking at a six week delivery timescale from the point of order. If you order one of our German kitchens from Rotpunkt, it might take slightly longer than this as they are made in Germany and sprayed to order. We’ll discuss the lead time before you place an order and advise you if you need it by a specific date.

How quickly will delivery be on my new bathroom?

We like to say four weeks to be on the safe side. This allows us to collate all the individual items in your order in time for your fitting date. Some specialist products can take longer to arrive, but this can all be advised when you speak to one of the designers in the showroom.

Do you offer a design service?

Yes! We offer a free end-to-end design and planning service allowing you to see the options you choose not only on a 2D plan but in an interactive 3D rendition of your room (if requested). Part of this service includes one of our designers coming out to your home to measure the space and offer advice on getting the best from your room. Based on what you’ve shared with us, we’ll come up with design ideas and share photo-realistic images with you. We want you to be delighted with your choices, so having time to reflect on the overall look and details at home is an important step towards getting the perfect end result.

Is the design service free?

All of our design and planning services are completely free from the first time you come in and see us through to the end result. We never charge for our design services – this includes the home visits we offer and all the 3D designs we produce. Plus, none of our designers work on commission, so you can be confident you’ll get expert, unbiased advice and that you end up with your dream space.

Where do you deliver?

We deliver to within 20 miles of each of our showroom locations. If you’re a little bit further afield, speak to us and we may still be able to deliver to you for a small delivery fee. Find the nearest bathroom or kitchen showroom to you and information on the areas each one covers on our locations page.

Is there a charge for delivery?

We never charge for deliveries within our 20 mile delivery radius. If you’re coming into one of the showrooms from further afield, there may be a small charge but we’ll flag this up before you place an order.

What are your opening times?

Each of our showrooms is open Monday to Friday 7:30am until 5pm and on Saturdays from 7:30am until 12:30pm. You can find your nearest showroom here.

Do you price match?

We’re confident that our prices are always competitive. We offer a service in store which you won’t get from buying online or from other showrooms in the area. If you do find a like-for-like quote from another local showroom, speak to us and we will look into pricing depending on your needs!

Do you offer discounts on your kitchens and bathrooms?

We run a January Sale event every year as trends for the next 12 months come into the showroom and sometimes certain suppliers offer discounts on products as new ranges come out. We’re confident that our pricing is competitive all year round, but you can always pop into one of our showrooms and speak to a team member to see what we can do for you.

Do you stock kitchens or bathrooms?

All the kitchens and bathrooms in our showrooms are bespoke and made to order. However we do offer a basic range available through our trade counters. Speak to a member of staff on the counters if you need something quickly.

NEDD induction hob with downdraft extractor - neff kitchen appliances

Speak to us

Make an appointment to come into one of our showrooms and speak to our designers who will be able to answer any other questions you have and discuss with you our services.

View Previous Work

Gorgeous grey kitchen for new home

A stunning grey and natural oak handleless kitchen for this lovely new family home

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Small family bathroom with traditional style

Converting a small bedroom into a family bathroom with lots of traditional styling.

View Case Study

Refurbishment for a traditional bathroom look

Refurbishing an existing space to create a traditional family bathroom for a rural home.

View Case Study

Visit Us

We have showrooms across Lincolnshire and Nottinghamshire with a fantastic range of kitchen bathroom displays and a passionate team of designers who can help you create your dream space.

Kitchens

We know the kitchen is the heart of any home. That’s why it’s important to choose well to ensure functionality and a superb design which will last for years. Take a look at some of the kitchens we have or book an appointment with one of our expert designers to talk to us about transforming your space.

View Kitchens

Bathrooms

Whether you’re searching for a traditional or contemporary look, our expert team of bathroom designers are on hand to provide advice on the latest styles and products. Pop into one of our showrooms to take a look at some of our displays and get inspired.

View Bathrooms